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Visitor Regulations
The Hospital appreciates that families and friends
will want to visit patients with the minimum of difficulty, but the
interests of patients must be considered. The
following regulations are intended to ensure the well-being of
patients, visitors, and staff and we appreciate your cooperation
in following these rules:
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Visiting cards can be collected
at the Security Desk in the main lobby - the visitor's ID will
be held until the Visiting Card is returned
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Please note that in the interests
of safety, children under the age of 12 years are not permitted
to visit patients
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Visiting cards are colour coded
for each floor of the Hospital
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No more than two visitors in a patient room at
one time
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Additional visitors must wait in
reception and not in the ward.
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When a visitor is admitted during
non scheduled visiting hours, for example, to accompany a
discharged patient, a yellow Visiting card is provided at the
Security Desk in the main lobby
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Please do not give the patient
food or drink until you have confirmed his/her status with the
Head Nurse
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Visiting Hours
From Saturday to Friday, visiting hours are:
Afternoon
3pm-5pm
Evening
7pm-9pm
Complaints
Although we try to ensure your stay
or visit is as pleasant as possible, there may be occasions when
the expectations of patients or visitors are not met.
In such circumstances we advise you to do the following:
1. Ask to speak to the
Head Nurse/Charge Nurse or to the person in charge of the area.
2. If the
problem is not resolved, ask to speak with the Duty Officer who
will attempt to deal with the matter. There is an
officer on duty 24hrs a day.
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In the event of
the Hospital being notified of an
emergency situation during visiting time, all visitors will be asked to
leave the Hospital by the main lobby.
The Hospital has a well prepared emergency response plan, and must clear
non-Hospital personnel quickly in order to put this plan into effect.
In such circumstances, your cooperation will be appreciated |
